Docuware

Thanks to DocuWare, Independent School District 196 has streamlined their hiring and other Human Resource functions. Applicant’s résumés are indexed and stored electronically allowing principals in any one of the district’s 31 campuses to search and review the applications online, ensuring that the right applicant is matched to the right position. This is one example how DocuWare, by improving a process, enables the district to make better use of their resources allowing them to focus on their core mission of education and helping students reach their full potential.

Independent School District 196 is a state and nationally recognized K-12 public school district located in the south suburban Twin Cities, conveniently accessible to both Minneapolis and St. Paul, Minnesota. The 110 square mile school district serves more than 28,000 students enrolled in 31 schools and is one of the area’s largest employers, with more than 3,500 full and part-time employees and eight employee bargaining groups.

Illinois Environmental Protection Agency implemented DocuWare in the Bureau of Land in order to share information with employees across the state in 13 different locations. The solution has allowed the agency to eliminate multiple archives, improve file integrity and significantly reduce document management and storage costs. Compliance with the Freedom of Information Act is much easier now that requested documents can be distributed on CD.

Created in 1970, the Illinois Environmental Protection Agency (IEPA) safeguards the environmental quality of Illinois’ land, air and water in order to protect health, welfare, property and quality of life; all while balancing the social and economic needs of the state. The IEPA employs 1,200 people who work from either the headquarters’ office in Springfield or in one of nine field offices and three laboratories throughout the state.

The largest Mercedes-Benz dealer in the USA, Fletcher Jones Mercedes-Benz (FJMB), is using DocuWare to store car sales documentation and repair orders. Improved access to information allows FJMB to provide superior customer service and simplify internal document management practices, all while reducing costs by over $40,000 annually.

Located in Newport Beach, California, Fletcher Jones Mercedes-Benz is the largest Mercedes-Benz dealership in the country. With 580 employees, the dealership sells upwards of 700 cars a month and services 440 cars a day! The dealership is devoted to the lasting satisfaction of Mercedes-Benz owners and the long-term maintenance of their automobiles.

Douglas County has significantly improved the time its employees have available to spend assisting residents, by dramatically reducing document storage and retrieval time. Implementing DocuWare has positioned the County to process more records without adding personnel, giving the County the flexibility to meet budget constraints and growing needs simultaneously. The ability to search the records within the database will allow the Juvenile Justice department to perform early intervention programs, the Health department to provide better medical care, the Sheriff’s department to identify crime trends and the Assessors department to provide better access to public information.

Douglas County Oregon, population 100,000, is a rural county in the southwest corner of the state. The County’s IT department began looking for a document management system to better store 30 years of the Sheriff department’s case records. During their search, the County realized that a document management solution could be utilized as a research tool; therefore, the County expanded its focus and chose to implement DocuWare in the Sheriff’s department first and then expand the system to other departments.

CDC represents numerous U.S. companies that routinely import and export merchandise to and from Mexico. They coordinate and file the necessary documents with U.S. and Mexican customs agencies on behalf of their clients. In some cases, they will also temporarily handle and store the merchandise being shipped.

A family-owned firm, founded by Edward H. Corrigan in 1927, Corrigan Dispatch Company (CDC) handles all aspects of international trade from documentation and transportation arrangements, to handling cargo and storage for companies shipping products between the United States and Mexico. CDC has approximately 100 employees and four offices in Texas (Brownsville, Hidalgo/McAllen, Laredo and Del Rio). CDC imports and exports a broad assortment of cargo, from textiles, clothing, and construction equipment, to more fragile items that require special treatment like, electronic parts and equipment, chemicals, minerals and light machinery. CDC has companies such as Caterpillar, Warner-Lambert, and Pioneer among their customers.

National mattress manufacturer, Corsicana Bedding, Inc., implemented DocuWare to manage proof of delivery documents. The results: lightning fast, secure, storage and access of information for a significant improvement in cash flow, a knowledge base available to all employees for a dramatic improvement in customer service, and automation of key business processes.

Established in 1971, Corsicana Bedding, Inc., is a national mattress manufacturer with three large production plants and two distribution centers across the country. The company employs over 450 people and distributes its product to over 4,000 retail centers nation-wide.

CDC represents numerous U.S. companies that routinely import and export merchandise to and from Mexico. They coordinate and file the necessary documents with U.S. and Mexican customs agencies on behalf of their clients. In some cases, they will also temporarily handle and store the merchandise being shipped.

A family-owned firm, founded by Edward H. Corrigan in 1927, Corrigan Dispatch Company (CDC) handles all aspects of international trade from documentation and transportation arrangements, to handling cargo and storage for companies shipping products between the United States and Mexico. CDC has approximately 100 employees and four offices in Texas (Brownsville, Hidalgo/McAllen, Laredo and Del Rio). CDC imports and exports a broad assortment of cargo, from textiles, clothing, and construction equipment, to more fragile items that require special treatment like, electronic parts and equipment, chemicals, minerals and light machinery. CDC has companies such as Caterpillar, Warner-Lambert, and Pioneer among their customers.

This small town provider of electricity is using DocuWare to provide better customer service, reduce fraud, and operate more efficiently. The system is expanding throughout the city and will eventually become the records management system for all city government departments.

Founded on the banks of the St. Joseph River in 1691, Niles, Michigan is a small town located in the southwest corner of the state, just north of the Indiana state line and only 90 minutes from downtown Chicago. The City of Niles and the surrounding Niles Townships govern a combined population of 33,000 providing essential

Christian Health Care Center (CHCC), an elder-care and mental-health facility, has implemented DocuWare, streamlining its Admissions Department and improving information accuracy for the entire Center. Patient information can easily be transferred between programs. The Center has realized significant productivity and efficiency gains, and improved patient relations, thus allowing the Center to focus on providing services in a compassionate and loving environment.

CHCC was founded in 1911 by a group of deacons from the Reformed tradition. Today, CHCC - a non-profit organization open to anyone regardless of race, sex, or religion - provides high-quality, family-centered eldercare and mental-health services.

The Center offers both inpatient and outpatient programs. Elder-care programs include long-term care, a special-care inpatient behavior-management unit, adult day services, assisted living, and independent senior residences. Mental-health services include a psychiatric hospital, partial program, and outpatient counseling.

The Cardiovascular Center of Lompoc (CCL) provides patients with non-invasive diagnostic studies of the heart, venous and arterial systems. Patients are referred to the Center by local doctors.

As a growing practice treating more and more patients every year, CCL spent a lot of time and money filing and storing patient records. Each new patient meant more records to process, track and store. “It’s tedious work to file and organize these records and it never ends. There are always new patient records coming in,“ says Karen Munoz, the employee who handles billing for the center out of her home office.

Not only are patient records difficult to manage due to their large sizes, but because CCL is required to keep these records on file for seven years they were forced to keep the overflow in an offsite storage facility.