Docuware

The Cardiovascular Center of Lompoc (CCL) provides patients with non-invasive diagnostic studies of the heart, venous and arterial systems. Patients are referred to the Center by local doctors.

As a growing practice treating more and more patients every year, CCL spent a lot of time and money filing and storing patient records. Each new patient meant more records to process, track and store. “It’s tedious work to file and organize these records and it never ends. There are always new patient records coming in,“ says Karen Munoz, the employee who handles billing for the center out of her home office.

Not only are patient records difficult to manage due to their large sizes, but because CCL is required to keep these records on file for seven years they were forced to keep the overflow in an offsite storage facility.

By utilizing DocuWare, Bozeman Deaconess Hospital has saved $20,000 a month! Patient care has improved significantly and wait times have been reduced because information is readily available to both patients and staff. DocuWare is being used to manage outpatient lab records across a multi-site environment, collect payments from insurance companies faster, as well as store radiology scripts, insurance cards and signed release forms.

Bozeman Deaconess Hospital’s primary objective is providing quality healthcare to individuals and their families. The hospital is an 86-bed, full service, not-for-profit hospital located in Bozeman, Montana, serving 85,000 people in a 90 mile radius and drawing additional patients from surrounding counties.

As the medical needs of the community grew, the hospital expanded its services to allow patients to have lab work done in any one of three locations. The pressing need for a better way to manage patient records and laboratory results across a multi-site system caused the hospital to investigate implementing an electronic document management system not only for the laboratory, but for other areas of the hospital as well.

Over 1,500 invoices and 12,000 orders a month are now scanned and automatically indexed in DocuWare at Blackwell’s Book Services, an international academic book distributor. This saved the company 2,000 plus man-hours a year and created an indispensable new database used to significantly improve customer service and reduce overhead costs, allowing Blackwell’s to remain a leader in book selling. Return on investment savings were reached within the first year of operation.

Well known in the world of academia, Blackwell’s Book Services specializes in the supply of books and value-added bibliographic products to more than 15,000 academic, research and special libraries in more than 120 countries around the world. Blackwell’s Book Services has a history rich in knowledge about academic book and library issues.

With the help of DocuWare, consulting engineering firm, American Engineering Testing Inc., automated its invoice approval processes, eliminating lost invoices and realizing cost savings from the ability to easily track documents through the approval process. With quick secure access to information, employee productivity has improved and document retention regulations have been met, limiting legal liability and positioning the company for future growth.

American Engineering Testing Inc., (AET) is an employee owned multi-disciplinary consulting engineering firm offering geotechnical, environmental, construction materials, and forensic testing services to public and private sector clients. Headquartered in St. Paul, Minnesota, the firm has eleven branch offices and employs a staff of 255 fulltime employees, increasing to approximately 350 with the addition of seasonal employees.

All County is a 28-year-old wastewater services company and a division of Earth America. Earth America is a comprehensive service organization with business units serving the waste needs for residential, commercial, industrial and government customers. Services include septic service maintenance, bulk transportation/ waste disposal, wastewater management, sewer and drain cleaning, and portable toilet rental.

All County is the largest septic cleaning company in New Jersey and New York and has a staff of approximately 78 employees and has 40,000 customers.

All County found itself in an enviable position. Business was good, they were adding customers daily and the company was growing rapidly. In fact, the company had grown so much that they remodeled their building, adding on more space to accommodate new employees.

Newburgh, NY – October 9, 2008 – DocuWare, a leader in the integrated document management industry, has tested the Canon imageFORMULA DR-3010C to be compatible with DocuWare 5.1b.

The DR-3010C quickly and easily integrates into a DocuWare installation, allowing users to effortlessly turn paper documents into digital files. Documents can be scanned in color, B&W, or grayscale and simultaneously shared via e-mail, stored on the network, saved on portable USB drives, sent to networked printers and copiers, or sent to a network folder which DocuWare monitors to automatically deliver scanned images to a virtual ‘in basket’ on a desktop for further processing.

The DR-3010C provides both color and B&W scanning up to 30 pages per minute (ppm).

With DocuWare’s ability to manage any type of document, regardless of format or source, in one central document pool; one search will result in all the records you need for any business transaction —- delivered on your desktop, instantaneously. Digital files are accessible worldwide with secure authorized access.

Mengali Accountancy, an environmentally conscious accounting firm in Northern California, implemented DocuWare to streamline their work processes and become a paperless office. Since implementing the solution, the firm has improved employee accountability, gained valuable tools for monitoring its workflow, streamlined audits and strengthened its bottom line, while preserving ecology and eliminating paper usage.

Mengali Accountancy (MA) provides expertise in accounting, financial management and tax services. They specialize in handling outsourced accounting services for small businesses in the real estate and construction industry throughout Northern California.

Documents

With many different types of accounts, Mengali Accountancy handles a high volume of transactional processing for their clients. Documents range from accounts payable invoices, bank statements, loan statements, credit card statements and more. The company receives over 200 documents each day, primarily through the mail; although some information is received via fax and e-mail as well.