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Morgan Stanley Expansion Capital Signs Agreement to Invest in German Software Company DocuWare
Sharp Announces Deal With the City of San Diego
Sharp Taps Recycling Company Close the Loop in Ongoing Commitment to Facilitate Toner Recycling

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News

Do Inkjet Cartridges Really Need Replaced?

Submitted by Anonymous on Mon, 05/21/2012 - 15:56

Everyone has had that home printer that seems to miraculously run out of ink every other month even though you rarely use it. While this doesn't apply quite as fittingly to large scale office printers, smaller or home printers are affected by this continually. It can be difficult to tell how much ink you actually have left in the cartridges and how much you need to finish a printing job. It may seem like you just replaced the cartridge and somehow you are getting warnings flashing when you print something that cartridge ink is low.

It can also be incredibly frustrating to run out of ink half way through a print job and have to rush to cancel the rest so you don't get thirty off color copies. So what do you do? Is it best to replace the cartridge when prompted and not know how many more prints you would have gotten from that cartridge? On the other hand, do you keep using the old cartridge until you get streaky prints and end up having to reprint the document?

There is no straight answer to this question. It comes down to what your objectives are. If you are trying to scrape every penny out of your printer and get every last drop of ink before changing ink cartridges, it may make sense to squeeze a few more prints out of that cartridge. If you are printing a batch job of more than five pages, or they need to be quality prints for a presentation, you'd better change the ink cartridge and save yourself the trouble.

One approach that negates having to deal with this issue around the office is a print management program. With print management services, all your print costs are reduced down to a cost-per-base basis and you never have to worry about ordering cartridges or other printing supplies. In this manner, you can both save money and save yourself the headache of debating whether to switch the cartridge every time you get the low ink indicator.

 

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Get More Efficient In Your Office

Submitted by Anonymous on Thu, 05/17/2012 - 15:57
  • Workflow

With the business world always evolving, progressing and moving, it is essential that your office operate efficiently. Without being effective with time, money and energy, a business will surely fall behind and get lost in the shuffle of today's high speed world. When considering the operations of your office, here are a few services that may help it be more efficient.

A document management system will help organize all of the business' important documents and will enable the employees to collaborate more. It will even make remote working effective so that a team on one side of the country can work with a group on the other.

A managed print services program will reduce printing costs, clear up your IT department's time from fixing down machines and take the ordering and stocking of consumables off your hands.

These two services will increase the efficiency of the office operations and allow the employees to get work done more quickly and effectively. In today's business environment, that can make the difference between success, and that company you used to run before it went under. If you are interested in making your office more efficient, contact us today!

 

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Managed Print Services, A Basic Rundown

Submitted by Anonymous on Mon, 05/14/2012 - 18:04

Most organizations underestimate the total cost of print production by as much as 50%. According to a recent Gartner Group study, organizations can spend as much as 3% of their total annual revenue on document output. Very often, those organizations will find that the majority of the output is from laser printers. Those costs range from toner and parts to service labor and network management. The real challenge is that most organizations do not understand how to measure or manage these costs. Without measurable controls in place to control these costs, positively affecting the bottom line is nearly impossible.

Managed print services, often referred to as print management or MPS, is a service that provides organizations with cost containment tools and strategies for print output. Gary Halperin, former CFO for IKON Office Solutions and Print, Inc. points out that, “MPS is a method for a customer to have their entire environment surrounding the management of output devices handled by one vendor [usually] under one agreement.” Managed print services provide certain service components for the end-user. Halperin continues by saying that end-users benefit by “right sizing their fleet of print devices in the right environments including networking, parts, service and all consumables.”

The primary driver for MPS is the reduction in the overall total cost of the pages being produced. This reduction in cost comes from areas such as consumables and maintenance costs, but can also come from reduction in wasted prints and labor.

One of the most costly problems with an organization’s print production environment is that most organizations have not standardized. Organizations will have different printers for different departments. Some managers or employees will have a personal printer. The struggle for an organization’s support staff is to keep up to speed with the software and hardware requirements for each device. Moreover, organizations are required to maintain inventory of toner and supplies for multiple printer types. Some of these print devices can cost as much as $.07 per black and white print and as much as $.75 per color print.

Managed print services provide key benefits to the end-user by allowing a professional organization to manage the devices, consumables and maintenance. Usually, the end-user pays one small per print cost rather than worrying about purchasing equipment, supplies and maintenance separately.

 

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Advancements in Managed Print Services

Submitted by Anonymous on Thu, 05/10/2012 - 13:30

Over the last 10 years, many new tools have come to market that offer advantages to both office equipment dealers and their customers. Office equipment dealers have worked diligently to collect and manage the data from collection tools developed by companies such as Print Fleet, PrintAudit and FMAudit. Without these key technologies, management of these various print devices would be a very manual process and it would be difficult to realize cost benefits of effectively managing print devices on the network. With tools such as FMAudit’s Local Agent, even non-networked devices can be effectively managed remotely.

The challenge for office equipment dealers and print resellers is to be profitable while providing cost savings to their clients. The benefit of the technological advances of the last few years is that office equipment dealers and print resellers can automate most of the components of the management. The key areas of automation are consumable fulfillment, service call placement, remote management of devices and printer fleet redeployment. For example, because of the level of automation available, when a print device is low on toner, an email can be sent to the customer with a link to order more toner or, depending on the contract type, toner can even be automatically shipped.

What is on the horizon?

The bottom line goal for managed print services is to decrease print production total cost of ownership while providing end-users with greater efficiencies. Gary Halperin estimates that, “if the same trends continue for the ‘paperless society,’ managed print services will continue to grow and be a bigger factor for businesses to manage their costs.” As managing smaller devices becomes more cost effective, industry experts expect that larger copiers will only find their usefulness in high volume areas such as corporate reproduction environments. Halperin continues, “The ability to effectively mange the smaller and more cost effective print devices will continue to be the direction to take for successful dealers and well serviced end-users.”

 

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Printer Specs: What You Need to Know

Submitted by Anonymous on Mon, 05/07/2012 - 15:34
  • Printers

If you are in the market for a printer, you know that there are so many options out there. There are various sizes, speeds, resolutions, shapes, colors… (list continues forever). With all of these options, what do you need to focus on to make sure you get the right printer for you? All you need is a machine that will spit out the documents on your computer and make them look pretty good. Well here are three important features to consider when concerning the quality of the documents you need to produce.

Monthly Duty Cycle: This number indicates how durable the printer is and how much print volume it can handle in a given month. A lower volume printer like the one you use in your home probably won't even have a monthly duty cycle number so if your print volume is very low, then don't even worry about it. Otherwise, when looking at the numbers, know that the monthly duty cycle number is often about 6-8 times what you should realistically expect the printer to be capable of printing in a month.

 

Print Resolution: A printer's resolution is slowly becoming less important as manufacturers have been able to alter dot size and shape to improve image quality without actually improving the resolution. The most common is 600 X 600 dpi (dots per inch) so generally if you need higher quality prints for something like marketing materials, consider a machine with a higher print resolution than average.

Scan Resolution: Just like print resolution, scan resolution is important for the quality of the materials you are scanning and using thereafter. The typical scanner is 300dpi so if you need high quality scanning and printing functions, you will need to consider these options. A higher scan resolution will allow you to transmit and print your materials with higher quality.

Keeping track of these three specs will help you to stay on top of your print and document quality. Keep an eye out for more posts concerning printing specs as they make a significant difference in your purchasing decision. The biggest thing to keep in mind, is to determine the specific tasks you need the printer to perform, and make sure that matches with the machines you are considering.

 

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Interesting Advancements in Printing Technology

Submitted by Anonymous on Thu, 05/03/2012 - 19:05

Since the dawn of the printer, there have been continual advancements in technology that continue to make our lives easier, faster and more reliable. These advancements have taken shape in both hardware, software and through other avenues like machine memory and security. Well some of the newest print technology is here.

Solidoodle has just introduced the world's first 3-d printer that costs under $500. While this may not apply to your office or replace your document printer by any means, it is still an interesting advancement that shows what we are capable of.

 

This 3-D printer is able to print out three dimensional objects up to six inches. It starts with the base layer and prints using molten plastic as its "ink" building one layer at a time until it prints out your object. It can be used to print out various things from bottle openers and pen holders to figurines and trinkets.

Keeping up with the latest technology can keep your business ahead of the curve. In this case, it is just more entertaining than actually helpful in advancing your business.

 

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Print From Your Smart Phone

Submitted by Anonymous on Mon, 04/30/2012 - 16:43
  • Document Management

With the continuous advancement in print technology, phones and electronic capabilities in general, we are now able to do a lot more on the go. We used to only have internet at the office, now all we have to do is reach into our pockets to check email, or send reports. Printer drivers used to be a nightmare of options and settings. Now, drivers have standards and are generally pretty easy to install and use.

Overall, technology is becoming more advanced while becoming easier to use. This trend is also helping technologies merge to allow for new possibilities. One relatively new development is the ability to print from iPads and iPhones, and other smartphones soon to follow. The feature is called Air Print and is only supported on select printers and brands. While more and more models and brands are becoming compatible, there is an alternative method as well.

A small device called the Lantronix XPrintServer plugs in to the wall and can connect with your Ethernet network. This little beauty implements the Common Unix Printing System which scans the network to find the printers with compatible printing protocols. The tiny device handles all the translation issues for PDFs, text documents and more. Within minutes of plugging in this little device, you will be able to print on all the compatible printing devices within your network from an iPad or iPhone.

With all of this technology at our fingers, we now have the power to access information, documents and print it all from our smart phones. No longer are we required to come into the office to print some things off or finish sending those emails, we can do them on the go. Whether or not this is something you want to do, I'll let you decide that.

 

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More Supplementary Benefits of Document Management

Submitted by Anonymous on Thu, 04/26/2012 - 16:17

In a previous article, we talked about some benefits to having a document management system that weren't the usual advantages. These include reducing costs, creating a more manageable document storage system, being more green and enabling more teamwork in your organization. These are the typical benefits and there are some other supplementary advantages we will cover in this article.

Disaster recovery and an increased competitive edge were discussed in the last article. Here are the additional supplementary benefits we will discuss in this post.

Increased Office Space - After transferring the business' documents to an electronic based filing system, the business will no longer require large filing cabinets to store all of the documents. This may not seem like a big deal, but consider if each employee has a small filing cabinet next to their desk. Removing that space for each employee adds up. This doesn't even take into account the main filing cabinets for company wide documents.

Reduce Wasted Time - You have certainly had a time when you know that the document is in a folder somewhere, but you have no idea where. Instead of spending half an hour rifling through files, then deciding to take the next three hours to 'reorganize', you can have access to all the documents via your computer in a neat and organized manner. This will save time and money in the long run.

Now that you are aware of even more benefits of a document management system, it only makes sense to look into one for your office. There are many local services that provide document management so do a little research.

 

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Automate Document Capture and Routing with Your Existing MFP

Submitted by Anonymous on Mon, 04/23/2012 - 15:30
  • Document Management

Automated Document Capture and Routing is quickly becoming one of the most utilized forms of document management, giving your business the ability to create and maintain an accurate, easily searchable digital archive. The benefits of a digital archive are extensive, and will give your business a leg up on the competition when it comes to cost reduction, improved productivity and the ability to facilitate improved collaboration between employees, whether they are in the same office or across the globe.

Automating the capture and routing of documents in your business is simple, and can be easily implemented utilizing your current Multifunction technology. Multifunction printers when networked with your digital archive allow you to scan and index documents with ease, giving employees simultaneous access to important documents. You can even set permissions and password protect your confidential files, granting access only to those who are approved to view and edit.

 

The Key benefits of Document Capture and Routing include:

  • Enhance Employee Productivity, whether you are a small business or a large company.
  • Increase the efficiency of your entire office, from front desk clerical work to high level employee strategy.
  • Implement flexible routing options, including Networked folders, databases and direct email to archive routing.

Contact us to learn more about how we can help you implement the perfect Document Routing and Capture program into your existing business today!

 

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Morgan Stanley Expansion Capital Signs Agreement to Invest in German Software Company DocuWare

Submitted by Anonymous on Thu, 04/19/2012 - 21:00

Germering, Germany, April 17, 2012 – DocuWare, (the “Company”) a leading software-based provider of document management solutions with significant experience serving middle-market enterprises on a global basis, announced today that it has received an investment commitment from Morgan Stanley Expansion Capital LP, a Morgan Stanley Investment Management private equity fund. The investment will support DocuWare’s existing growth and build upon the Company’s scale.

DocuWare is a global provider of electronic document management software and solutions which significantly improve traditional paper-based operational processes and reduce the silos of disparate content and data stemming from various platforms, applications, email and other software programs. DocuWare’s software platform organizes a variety of document types from various sources into a common, easily searchable structure. The Company’s software enables organizations to seamlessly manage document workflow to improve efficiency. Materials and documents relating to a particular customer or project can be retrieved, displayed and processed from any location and device. DocuWare’s recently released software-as-a-service product further underscores its commitment to developing leading-edge technical solutions for its broad base of customers.

DocuWare integrates software at both the department and enterprise level through its global network of Authorized DocuWare Partners (ADPs), which provide integration, implementation and support services along with hardware solutions. DocuWare’s global footprint and strong channel presence uniquely positions it to effectively service the middle-market, which is the largest and most underserved segment. In 2011, DocuWare generated an estimated 60 million Euros in project revenue for its go-to-market channel partners.

DocuWare, headquartered in Germering, Germany (near Munich), was co-founded in 1988 by Jürgen Biffar. Biffar, along with Co-President Thomas Schneck, has presided over consistent growth and a decade of profitable operations. DocuWare’s leadership has selected Morgan Stanley Expansion Capital as their partner of choice to help the Company reach ambitious growth targets in the international market. Morgan Stanley Expansion Capital‘s experienced investment team, as well as their extensive network of experts in the technology and growth arenas will significantly advance the Company’s development.

A newly formed Board of Directors will include Co-Presidents Biffar and Schneck as well as Pete Chung, Managing Director and Head of Morgan Stanley Expansion Capital, and Robert Bassman, Vice President, Morgan Stanley Expansion Capital. Edward Hamburg, former Chief Financial Officer of SPSS Software and current board member in several US growth companies will also be joining the Board. Kurt Dobitsch, former Germany-Chief Executive Officer of Compaq Computer, current Chairman of the Board for United Internet, Bechtle and Nemetschek, and prior Supervisory Board member for DocuWare, will serve as the Chairman of the Board.

Thomas Schneck, President, DocuWare: "We are proud to have gained such an experienced and well-connected industry partner in Morgan Stanley Expansion Capital to aid in the further development of our business. The cooperation of the last few weeks has borne its first fruit with the launch of the Company’s SaaS business initiatives from our U.S. headquarters."

Pete Chung, Managing Director and Head of Morgan Stanley Expansion Capital: "DocuWare has built a tremendous, international franchise, servicing an impressive base of customers through a broad network of highly trained, go-to-market partners. Given DocuWare’s proven success and long-term investment in quality software and partner development, Morgan Stanley Expansion Capital believes the company is well-positioned to capitalize on the significant market opportunity available to provide document management solutions to middle-sized enterprises and government agencies. We were particularly impressed by DocuWare’s caliber of professionals and the strength of leadership of its executive team.”

About Morgan Stanley Expansion Capital

Morgan Stanley Expansion Capital, a private equity fund within Morgan Stanley Investment Management, invests in private companies. Since 1986, Morgan Stanley Expansion Capital and its predecessor funds have invested over $1.1 billion in over 150 companies.

 

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